I was chatting the other day with Wendy, who answers the phones here at Birdtricks.com. Out of curiosity, I asked her about the nature of the phone call she gets. Some, of course, are customer service related, some are from people are looking for advice, but she explained that she gets a concerningly high number of calls from people whose birds have died. Sometimes these people are calling to cancel their toys or pellets subscriptions and in the ...