Every once in a while, you come upon a not-so-good pet store, and less frequently, a really bad one. When you’ve found on of these, you’ll know it right away, both by sight and smell.
The worst pet store I have ever experienced was one just outside of Chicago sometime in the mid 80s. The minute I walked in I was bowled over by the smell of urine. It made my eyes water and I had to pull my turtleneck up over my nose so I could breath. I wanted to walk in a little further to get a good description of the conditions because I already knew I would be making some phone calls when I got home.
There was a box of puppies about five feet inside the door that were covered in feces. Further in was a litter of kittens crawling around inside a filthy, old claw foot tub. Their urine had run out through the drain opening and was puddled on magazines beneath the tub. I heard a familiar sound coming from the back of the store.
The macaw had only a small water cup that was caked with grime around the sides. It looked as though someone just tossed new water in on top of the old everyday. There was an inch thick layer of sunflower seed shells littering the cage bottom mixed with a good month’s worth of accumulated dander. The air quality was better in the back of the store because a back door was left open. However, it was winter and far too cold for a bird.
I felt a huge lump rising up in my throat and I left in a hurry because I knew the tears were on their way. I went back to my car and sobbed. When I got home I made phone calls complaining to anyone who would listen. I doubt mine was the only call the authorities had received about this store – it was that bad. Within a year it was gone.
Times have changed. Animal cruelty laws have changed. But the penalties for breaking these laws generally amounts to nothing more the proverbial slap on the wrist. Animals in need die while waiting for the courts to process paper work. Sometimes we citizens have to push hard to move certain matters along.
The thing is, walking away is exactly what we MUST do, as hard as it is. When we see an animal that is suffering in a retail situation, you have to think for a moment about the mind set of the store owner. Obviously animals are regarded merely as merchandise and the only loss he would feel should they die in his care is a financial one.
So one day you walk into this store, and see a young yellow naped amazon sitting in a small, dirty cage, with a bowl of seed hulls and water with a layer of scum forming over the top. The store has an entire wall stocked with toys, yet the amazon has none.You see some young children taunting the bird through the cage bars and none of the employees intervene. Finally, you’ve had enough and you whip out the credit card.
You go home with your rescued amazon, puffed up with pride for a good deed done. Another life saved! A couple of days later, in the cage that once housed your amazon is a young african grey. Inadvertently, and with the best of intentions at heart, you have helped this store thrive by giving it your business. When you save one bird by purchasing it, you just create an opening for another potential victim.
The only way to stop the cycle of abuse is to walk away empty handed. Yes, it is very hard and your heart will ache each and every time. But try to appease your conscience by making the appropriate phone calls to the animal welfare groups and by convincing others not to patronize this establishment through whatever means you can muster. A business cannot stay afloat without customers and their money. It is the only way to stop this cruelty.
Patty Jourgensen specializes in avian health, behavior and nutrition and has been working with and caring for rescue birds since 1987.
11 comments
Hi there, I’d like to share my story, and find out what can be done. I went to my boyfriends aunties house. She has 2 african greys, one ring neck and a cockteal . We noticed that the water bowl of the cockteal had mold in it and it was very thick , which made it look like the water wasn’t changed for months. The was also isolated in a corner away from the other birds which were all together, we spoke to his cousin since the bird belonged to him,but he showed no concern or worry about it. We came back after 2 days to check up on the bird. The water was changed without the bo being cleaned and it had moss still. So I rewashed the bowl and filled fresh water for the bird. I also noticed that there was no food for the african grey, and there was mostly empty seed shells for the ring neck and to be honest i didnt even see a water bowl for the bird. My boyfriend wanted to take the bird away from his cousin cause of this, his aunt didn’t like the way he approached the situation, stating we don’t have the right to scoled her son or even speak about the birds. They even victimized themselves saying that we left 2 cage doors open, and anything could’ve happend to the birds when that was not the case, his aunt was watching us the entire time. This was a very sore sight and the worst part is there family. We tried approaching it without calling the proper authorities but it was of no use. At the end we had to apologize for doing what was right, which was not fair at all.
I have to say there are also bad rescues that do nothing but make a living off of these poor birds also. They can make themselves look so good, but as a volunteer for 9 months, I learned so much about what a bad rescue actually does to birds. sadly.
I did this with my budgie and I went back into the shop a few months later and it was completely transformed. I’m not sure whether they’d changed hands or what but I was surprised to say the least, and I wonder if my bird would’ve benefitted if I’d left him. I still think I did right by him but I do see the point made in this article, it’s very sad it had to be written in the first place. I’m going to keep my eye on the shop and of it goes bad again I’ll definitely be complaining to authorities.
I can’t even walk into pet stores any more. I just can’t do it. I shop for my birds’ toys and food online only. I had a traumatic experience with a gorgeous little GCC that was blue and beautiful and someone who didn’t know what they were doing took that baby and butchered his wings when they clipped them, just butchered them and cut them so far back I’m surprised he even survived it. We raised such a fuss over it with the store worker but I had my baby at home and I wasn’t sure if we could bring another bird into the house until I researched it a bit, so I went home that night and went back the VERY next day to get this bird, and he was gone. They claimed he was ‘sold’, but I don’t believe it for one minute. I think the employee told the boss and the boss got scared we were going to report them… I still cry sometimes when I think about what they might have done to that poor baby. His name was Walter and I am so sorry I couldn’t save him. I made my decision that day to NEVER give a pet store ANY of my money or my presence again. Thank you for this article. It’s so important. We really DO ‘vote’ with our dollars….
I have a bird shop in Miami Florida. Down the street is a flea market where they sell all types of animals. The condition of these animals is disgusting. Especially the birds. Small cages with old food and nasty water. I have had customers buy from them to save a bird only to bring it to me to properly take care of the parrot. I have, like you complained to the authorities but still they are allowed to operate. My customers have called to Florida Fish and Wild Life and nothing. So sad.
I totally agree, make a fuss, call them out, ask to speak to someone in charge, follow up, ask your friends to help out. Do something!!
My first bird was a bald and terrified B+G Mac. I followed your training aids and within a week she went from screaming when anyone walked toward the cage to being hand fed. Now a rehabilitated pet – she was rescued from a pet shop but NOT with $$$. Never for $$$. We spent a long time explaining to the store keepers that the condition of the bird made the store look bad, that it was going to be a LOT of work to get that bird into a condition they could sell it… eventually they handed over the bird for us to work on. There was no way in hell I would ever allow her to go back. Talking can work. But I totally agree Never buy – it is rewarding their abuse with a financial incentive to replace that victim with another.
Unfortunately, I have walked into one too many of these stores – and if it wasn’t against the law, I would open the cage doors and let the overcrowded caged birds be free. Their fate has to be better than what they are going through at that time. A phone call, I know, would be the only way to start. So lets get going!!!
I invite you birdtricks.com to come visit my pet store !!! You will be amazed how well taken care of my animals are and especially my birds, I opened my store little over a year ago, bc of all the animals that wasnt taken care of, I worked for a big chain pet store that didnt have a clue, all I can say if customers are educated about the animal good and bad they wouldnt be so many rescues I take alot of birds home bc I dont feel they should be stressed anymore than they are, I have a deep passion when it comes to birds , and I can say my life her on earth god planed for me to do what I do, I spend alot of time and question anyone who wants to buy a bird or any pet from me, I know you would view pet stores differently if you visited mine ,I also do the samething I visit other stores and come out crying bc of some of the birds I see, and I pray to god that I never get lazy n not take care of them, my birds are my life n I rather not sell them, than to have them in a place where they will not be happy !!!! I dont do this for money it is my calling in life n im blessed to have a husband to support our home, so if I dont make money its ok bc I have joy taking care of animals!!! Visit Lori" s amazing pets in hiram ga someday !!!
You are so so right. I feel just like you and worry about the futures of the birds and other animals at the pet stores. It is so wrong to sell sentient beings.
I agree. I’m a here in Northern California and we are a rescue. Please change this because it is very misleading. Yes I agree do not buy from the store but go to a rescue and give a feather friend a forever home. Second Chance Bird Rescue East and West Coast. You can find us on Face Book. Please do not buy but adopt…..
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